Since the latest upgrade of the Zoom platform a few Europa Club Members have had difficulty accessing a Zoom session and or registering. We have forwarded the issues to the Zoom help desk. Their response is as below:
For the users that are having difficulties, it's possible that the issue is with the browser. If there are any errors, recommend registering using a different browser or try doing a clear cache/data of the current browser.
Clear cache steps:
Google Chrome
Open Chrome.
To the right of the address bar, click the 3 dots icon and select Settings.
The Google Chrome Settings page will appear.
In the left navigation menu, select Privacy and security.
Click Clear browsing data.A Clear browsing data pop-up window will appear.
Make sure that Cookies and other site data and Cached images and files are selected.
Click Clear data.
For other browsers/platforms: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058835
